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The Customer Success Manager at DearDoc is responsible for revenue management, product adoption, and customer advocacy. They must meet and exceed revenue goals, drive product adoption, maintain customer satisfaction, and collaborate with internal teams.
The Sales Development Representative (SDR) is responsible for qualifying potential prospects, creating a pipeline for net new revenue, and assisting the Sales team throughout the sales cycle. SDRs have the potential for fast track promotion to Account Executives based on performance.
Onboarding Specialist responsible for conducting onboarding meetings, product tours, company presentations, and demos. Educates customers, resolves issues, and fosters positive relationships. Fast-track promotion opportunity to Customer Success Manager in 6-9 months. Must be able to work in NYC office 3 days/week.