Teams at Dearborn Group

Processes and adjudicates medical, dental, vision, life, and disability claims according to plan documents, policies, guidelines, and applicable laws. Investigates claim information, determines benefit eligibility, calculates payments, communicates decisions, handles inquiries, and provides customer service. Supports claim teams and vendors, advises team members on procedures, analyzes plan documents, resolves complex issues, and works independently in a deadline-driven environment.