Benefits at DealerOn

The Customer Specialist I is responsible for providing technical support to DealerOn customers, resolving issues through various contact channels. This role involves enhancing customer experience, meeting case quotas, documenting interactions, authoring technical articles, and participating in team meetings to stay updated on platform changes. Strong communication and troubleshooting skills are essential, along with technical knowledge in web design and various software tools.

The Salesforce Administrator at DealerOn is responsible for automating business processes, managing system implementation and configuration, creating reports and dashboards, and ensuring data quality. They will train users and gather requirements, while facilitating Salesforce initiatives and effective communication with stakeholders.

The Inside Sales Representative is responsible for achieving customer acquisition and revenue growth by making calls, generating interest, qualifying leads, and closing sales. They will maintain a database of prospects using Salesforce and track performance metrics, all while working remotely.