Teams at De Beers Group

Support Nickel sales by coordinating export operations (contracts, invoicing, export documentation, logistics, inventory reconciliations), liaising with internal and external stakeholders, managing customs/warehouse brokers, processing Letters of Credit, and providing office and team administrative support while ensuring compliance with company governance and policies.

Plan, execute, and optimise CRM campaigns and client lifecycle journeys using Salesforce Marketing and Service Cloud. Produce regular reporting and insights, maintain database hygiene, run A/B tests, support UAT and platform enhancements, and collaborate with marketing, retail, and data teams to improve engagement, retention, and revenue.

Lead development and global deployment of Anglo American's integrated Quality Management System across Engineering, Maintenance, Projects, and Supply Chain. Provide enterprise quality governance, supplier assurance, audits, risk mitigation, and technical oversight of critical suppliers and sourced equipment. Embed quality into sourcing, contracts, and asset lifecycle activities while driving digital quality solutions, performance metrics, and continual improvement to enhance safety, reliability, and operational performance.