Dayton Children's Hospital
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The Solutions Analyst provides front line technology support by managing and resolving technical issues reported by customers. Responsibilities include supporting hardware, software, and network issues, utilizing a ticket tracking system, and providing after-hours support as needed. The role emphasizes customer service and collaboration within the support team.
The Revenue Cycle Applications Coordinator is responsible for system analysis, planning, and implementation of the Epic software. Duties include coordinating change requests, analyzing workflows, reporting, and user feedback. The role also involves providing training and maintaining knowledge of Epic functions and their integration with other information systems.
The Interface Analyst is responsible for developing and managing interface resources to ensure the stability and accessibility of systems. This includes creating enterprise interfaces using HL7 and coordinating with vendors and internal teams for integration. They must maintain programming standards and documentation, follow ITIL change management processes, and have strong communication skills.