Teams at Daymark Recovery Services, Inc.

Coordinates non-clinical operations for an Assertive Community Treatment program, including reception, billing, invoicing, purchasing, petty cash, deposits, scheduling, chart audits, medical records compliance, and communication with internal departments. The role supports the team leader, monitors administrative processes, assists with policy implementation, and works with clients and individuals experiencing severe and persistent mental illness.

Provides administrative and customer service support at a mental health and substance abuse service center. Duties include scheduling appointments, preparing and maintaining records, entering consumer and benefits data, handling protected health information, answering calls, assisting with fees and benefits, supporting billing and reimbursement, and complying with HIPAA, Medicaid, Medicare, legal, and agency standards.

Coordinates the academic needs of minors receiving crisis-center treatment. Maintains communication with guardians and school personnel, arranges assignments and homebound instruction, supports IEP goals, ensures access to educational devices and materials, and monitors academic progress. Collaborates with treatment teams and facility staff, documents services and adjustments, and shares discharge recommendations with schools.