Dave & Buster's
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Administer and support SAP Concur modules, resolve system errors, manage helpdesk tickets, train users, perform compliance audits, generate T&E reports, and identify process improvements to optimize corporate card and expense operations.
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Lead and supervise front- and back-of-house operations, drive financial performance (revenue, COGS, labor), train and staff teams, ensure guest satisfaction and safety, and continuously improve operational execution and standards.
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The Director, Training leads the development and execution of training strategies that enhance leadership and guest experience across the organization, overseeing field training and ensuring alignment with business goals.