Teams at DAV (Disabled American Veterans)

Apprentices train to become National Service Officers representing veterans and families in disability claims and benefits matters. Responsibilities include reviewing service and medical records, identifying evidence needs, preparing claim submissions, monitoring claims, advising on appeals, representing claimants at hearings, maintaining workloads, recruiting members, and conducting outreach. The role requires direct supervision, nationwide relocation flexibility, and occasional training travel.

Provides front desk, reception, clerical, customer service, scheduling, payment processing, filing, mail distribution, and administrative support for National Service Officers. Maintains accurate physical and electronic records, prepares basic documents, operates office equipment, responds to general veteran inquiries, and routes complex matters appropriately under direct supervision.

Trains to become a National Service Officer representing veterans and families in disability claims and benefits matters before the Department of Veterans Affairs and other government entities. Responsibilities include interviewing claimants, reviewing service and medical records, assessing evidence, preparing legal submissions, monitoring claims, advising on appeals, representing claimants at hearings, managing caseloads, recruiting members, and conducting administrative outreach under supervision.