Teams at DAV (Disabled American Veterans)

Trains to become a National Service Officer representing veterans and their families in disability claims and benefits matters before the Department of Veterans Affairs and other government entities. Responsibilities include interviewing claimants, reviewing service and medical records, assessing evidence, preparing legal submissions, monitoring claims, advising on appeals, presenting arguments at hearings, managing caseloads, recruiting members, and conducting outreach under supervision.

Trains to become a National Service Officer representing veterans and families in disability claims and benefits matters before the Department of Veterans Affairs and other government entities. Responsibilities include reviewing service and medical records, evaluating evidence, preparing claim submissions and legal arguments, monitoring claims, advising on appeals, representing claimants at hearings, managing caseloads, recruiting members, and conducting outreach under close supervision.

The Business Analyst gathers and documents business requirements, analyzes workflows, identifies process improvements, and translates business needs into functional specifications. The role collaborates with stakeholders, project managers, developers, and testers; creates process flows, use cases, and user stories; supports prototypes, system testing, user acceptance testing, and solution validation; and helps ensure projects meet timelines, budgets, and strategic goals.