Teams at Dauphin County Library System

Provides customer service at a public library by managing member accounts, checking materials in and out, assisting with research and technology, explaining policies, supporting programs, shelving materials, handling basic complaints, and maintaining branch security. The role also provides phone and in-person assistance, supports volunteers and pages, attends training, travels to other library locations as needed, and requires independent transportation.

Provides customer service to library members by managing accounts, checking materials in and out, answering reference questions, assisting with computers and online resources, explaining policies, and supporting programs. Shelves materials, helps manage complaints, maintains branch security, assists volunteers and pages, travels among library locations as needed, and participates in meetings and training.

Provides customer service at a public library by managing member accounts, checking materials in and out, collecting fines, answering reference questions, assisting with computers and online resources, supporting programs, shelving materials, handling complaints, and maintaining branch security. The role also assists with events, volunteers, outreach, and coverage at other library locations.