DataSnipper Benefits Overview

Provide escalated technical support and troubleshoot logs, APIs, and integrations while working with agentic AI infrastructure to improve resolution quality. Coordinate with Engineering and Product on incidents, maintain knowledge base, track recurring issues, and help onboard new team members.

Lead the Americas Customer Success organization to drive adoption, retention, and customer value across segments. Manage managers, operationalize CS strategy, mitigate renewal risk, enable executive engagement, and partner cross-functionally to scale AI-driven adoption and measurable outcomes.

Lead visual design across digital, print, video, and events. Create brand-aligned assets for campaigns, web, social, ads, eBooks, and large-format print. Use Figma and Adobe Suite for production-ready designs, build reusable templates, and leverage AI tools for ideation. 6-month freelance engagement, 3 days/week with at least one day onsite in Amsterdam Noord.