DATAMARK, Inc.
DATAMARK, Inc. Benefits Overview
Compensation + Benefits
Offers 401(K)
Offers life insurance
Offers accidental death & dismemberment insurance
Offers disability insurance
Offers supplemental life insurance
Offers dental insurance
Offers vision insurance
Offers health insurance
Offers Health Savings Account (HSA)
Provides family medical leave
Offers performance bonuses
Offers employee discounts
Work-Life Balance + Wellbeing
Offers generous PTO
Provides bereavement leave
Provides paid holidays
Offers unpaid extended leave
Career Growth + Development
Job training & conferences
Recently posted jobs
Professional Services
Develops pricing models and financially viable service solutions for new business, renewals, and expansions. Analyzes costs, pricing scenarios, margins, forecasts, and competitor benchmarks; supports RFP responses; and presents pricing strategies to leadership and cross-functional teams. Partners with Finance, Operations, Sales, Business Development, and Solution Design to translate client requirements into scalable, profitable delivery models.
Professional Services
Leads the technology Quality Assurance program, developing ITIL-aligned policies, processes, controls, KPIs, and reporting. Oversees event, incident, problem, change, and asset management; leads incident response, root-cause analysis, change advisory activities, release coordination, and continuous improvement. Partners with engineering, IT, operations, and PMO stakeholders to improve technology delivery quality and reliability.
Professional Services
Monitors and evaluates interpreter and contact center performance, prepares quality reports, conducts audits, maintains QA records, identifies issues, and supports improvement plans. The role collaborates with training, compliance, supervisors, and management to resolve quality concerns, participates in calibration and evaluation programs, and maintains interpretation quality, ethical, and professional standards.
