Darktrace Benefits Overview

Leads Darktrace’s editorial, thought leadership, content, and social media strategy focused on cybersecurity and Secure AI. Runs an internal newsroom, develops research-led content and rapid-response insights, manages LinkedIn, YouTube, Instagram, and multimedia distribution, and integrates AI into content workflows. The role manages a content and social team, partners with researchers, executives, data teams, communications, and marketing, and translates complex cybersecurity research and proprietary data into credible narratives for customers, press, analysts, and industry stakeholders.

Own technical customer success for cybersecurity platform users, building success plans, driving adoption, identifying health and retention risks, resolving technical blockers, and supporting renewals and expansion. Partner with security and IT stakeholders, Account Executives, Solutions Engineering, Professional Services, Support, and Renewals. Translate technical concepts into practical guidance, surface customer feedback, and help customers integrate the platform into daily security operations.

Product Marketing Manager supporting AI-native cybersecurity go-to-market efforts. Responsibilities include competitive intelligence, sales enablement, content development, customer case studies, and translating technical information into clear sales materials. The role collaborates with product, sales, and senior marketing teams while owning defined solution-area responsibilities. It is remote, with preference for candidates in the EST time zone.