Teams at Dairy Queen

Leads APAC supply chain strategy and support for Dairy Queen franchisees, ensuring supply continuity, supplier performance, product approvals, cost optimization, and regulatory compliance. Develops regional and local supplier networks, sourcing and distribution strategies, corrective action plans, and new-market supply chains. Collaborates with franchisees, vendors, and cross-functional teams to support marketing launches, new products, and expansion across APAC markets.

Leads Dairy Queen’s CRM marketing strategy across email, push notifications, SMS/MMS, and app messaging. Manages campaign planning, calendars, automation, testing, creative review, compliance, performance reporting, and process improvement. Partners with internal teams, agencies, vendors, and customer support to execute campaigns that increase engagement, visits, sales, and brand loyalty.

Develops and manages new Dairy Queen food products from ideation through testing and specification approval. Collaborates with suppliers, vendors, and cross-functional teams to troubleshoot production challenges, evaluate products, reduce costs, and ensure quality. Leads product exploration sessions, analyzes consumer and market feedback, and manages multiple concurrent projects. Requires food science expertise, strong communication, project management, analytical and sensory evaluation skills, and the ability to work in laboratory and factory environments.