Teams at Cyera

Act as the primary technical expert for the Cyera platform to onboard, train, and drive adoption; design custom use cases; troubleshoot issues; manage customer relationships, renewals, and expansion; conduct QBRs; mentor team members; and influence product roadmap. Role requires client travel (25–50%).

Support customers as a technical expert on the Cyera Platform by driving onboarding, training, adoption, troubleshooting, and return on investment. Build trusted relationships, develop joint success plans, conduct business reviews, monitor customer health, resolve blockers, and communicate feedback to product teams. Lead executive meetings and technical workshops while documenting best practices and collaborating across teams to sustain customer success and expansion.

Develops customized business value assessments, ROI analyses, and total cost of ownership models for enterprise cybersecurity customers. The role analyzes operational and financial data, quantifies risk reduction and productivity gains, collaborates with sales and technical teams, and presents board-ready recommendations to senior executives. Requires financial modeling, executive communication, cybersecurity awareness, and cross-functional project management experience.