Teams at CYE

Provide technical customer support for the Cye Platform by resolving tickets, troubleshooting integrations and cloud environments, administering accounts and permissions, and supporting customer onboarding. Analyze logs and data, use Python and SQL for investigation and automation, maintain AI-powered knowledge resources, and escalate reproducible issues to R&D. Identify recurring problems and contribute to product, monitoring, and proactive support improvements.

As a DFIR team member, you will analyze and respond to cyber incidents, perform digital forensics investigations, and help clients mitigate cyber threats in cloud environments.

Support sales leadership with day-to-day sales administration, contract handling, pipeline validation, QBR preparation, Salesforce/CRM data management, onboarding, reporting, and process improvements to increase sales productivity.