Teams at Cyderes (cyderes.com)

Own the vision, roadmap, data model, and lifecycle of Cyderes’ security case-management platform. Lead migration from a legacy system without disrupting 24/7 SOC operations, oversee integrations with customer ticketing and security platforms, and define AI-assisted workflows with human oversight. Partner with Engineering, SOC, UX, customers, and business teams on platform performance, launches, and migrations. Mentor Product Managers and influence executive decisions through data and product strategy.

Own the roadmap, lifecycle, adoption, and reliability of Cyderes’ internal agentic AI harness. Build and evaluate agents and reusable skills, develop prototypes and production code, manage AI tools, and partner with Engineering, Security, UX, and product leadership. Define metrics, safety controls, cost and latency management, rollout plans, and portfolio decisions while improving workflows and operational outcomes.

Leads IAM managed services delivery, overseeing technical operations, client relationships, service-level agreements, team performance, incident response, root cause analysis, and continuous improvement. Manages IAM professionals, workloads, training, reporting, and operational policies. Supports pre-sales engagements, develops Statements of Work, leads client meetings, and ensures coverage for North American and European clients, including on-call incident support.