Teams at Customers Bank

Lead strategy, roadmap, and technical execution for the bank's payment platforms (Fedwire, RTP, FedNow, ACH, ISO 20022). Own system resiliency, incident response, vendor integrations, and product backlog; translate business needs into technical requirements and coordinate cross-functional delivery, testing, and compliance for payments modernization.

Assist in testing and evaluating internal controls, ensure compliance with regulations, identify issues, and improve risk management practices.

The BI Developer will create and manage Enterprise reporting using Power BI, collaborate with users for optimized visualizations, build data models, and ensure governance, while enabling self-service BI and driving process improvements.