Teams at Customer.io

Lead GTM finance owning the end-to-end P&L for Sales, Marketing, and Customer Success. Build first-principles financial models, drive unit economics and ARR forecasting, deliver exec/board reporting, partner on capacity/pricing, champion AI-enabled finance workflows, and hire and develop the GTM finance team as the company scales.

Partner with business leaders to drive talent management, performance cycles, organizational design, change management, employee relations, engagement, and people programs. Use people analytics to spot trends, advise managers, and support global workforce planning while contributing to the People Experience team and fostering DEIB and employee development.

As a Mid-Market Account Executive, manage sales from pipeline development to closing deals, focusing on new business acquisition within mid-sized clients. Engage in high-volume prospecting and conduct customer needs analysis to position solutions effectively.