Customer.io
Customer.io Benefits Overview
Compensation + Benefits
Offers 401(K)
Offers supplemental life insurance
Offers life insurance
Offers company equity
Offers employee discounts
Offers dental insurance
Offers health insurance
Offers Health Savings Account (HSA)
Offers Flexible Spending Account (FSA)
Offers vision insurance
Offers generous parental leave
Career Growth + Development
Provides customized development tracks
Company Culture
Utilizes a flexible work schedule
Offers a remote work program
Offers diversity-based Employee Resource Groups
Provides a mobile phone discount
Work-Life Balance + Wellbeing
Offers generous PTO
Provides paid sick days
Provides paid holidays
Offers sabbatical leave
Offers an Employee Assistance Program (EAP)
Offers gym membership
Recently posted jobs
Marketing Tech • Mobile • Software
Advise customers on email deliverability, diagnose authentication, infrastructure, reputation, blocklist, spam trap, and engagement issues, and lead complex cases through resolution. Partner with Engineering, Customer Success, and Technical Support; identify acceptable-use violations; coach internal teams; and develop documentation, training, processes, and scalable customer resources.
Marketing Tech • Mobile • Software
Provides technical customer support through email and live chat, triages tickets, diagnoses product issues, assists customers with onboarding and platform usage, and identifies product improvements. The role also supports process improvement and collaborates with Product and Customer Success teams. Candidates should understand basic programming concepts, communicate clearly, work independently, and be available for rotating weekend coverage during Central or Mountain time zone hours.
Marketing Tech • Mobile • Software
Own the full mid-market B2B sales cycle, including prospecting, discovery, demos, solution alignment, negotiation, and closing. Build and manage self-sourced and SDR-supported pipelines, acquire new customers, track sales performance, and collaborate with SDR, Customer Success, and Technical Support teams. Manage deals typically under $50,000 ACV while nurturing mid-sized client relationships and identifying business needs.
