Teams at Custom Software Systems Inc.

Serve as technical owner of Jira SaaS (Atlassian Government Cloud), administer and configure Jira, build secure integrations with GitLab and ServiceNow, automate data sync and CI/CD traceability, enable Agile adoption, and collaborate with infrastructure and security teams on migrations and governance.

Lead strategy, roadmap, discovery, and delivery for a secure cloud-based research computing platform. Translate researcher needs into prioritized product requirements, partner with engineering, architecture, security, data, and business stakeholders, and guide agile teams from concept through launch. Define metrics, improve products using usage data and feedback, manage stakeholder expectations, and balance near-term delivery with long-term platform scalability.

Owns secure CI/CD engineering and integrates SIEM, scanners, ticketing, and other cybersecurity tools into automated workflows. Builds SOAR libraries, runbooks, playbooks, telemetry and data-normalization standards; manages hardened enterprise configurations through infrastructure-as-code and configuration management. Produces integration documentation, optimization reports, audit-remediation artifacts, and traceability documentation. Supports security validation, vulnerability management, and incident response across cloud-native and hybrid environments.