Teams at Custom Building Products

Handle high-volume customer and distribution calls and emails involving orders, pricing, product information, shipping, and availability. Enter and process customer orders received through phone, fax, email, and mail; coordinate with manufacturing, logistics, and sales teams; and resolve customer complaints professionally. The role requires accurate order processing, strong communication, organization, problem-solving, typing, and customer-service skills.

Maintains product details and online content across customer websites, e-commerce portals, and company sites. Responsibilities include writing, editing, uploading digital assets, managing content databases, supporting planograms, enforcing corporate media standards, coordinating with marketing, sales, merchants, and designers, and completing projects on schedule. The role requires strong communication, proofreading, organization, Excel database skills, and familiarity with WordPress and basic HTML.

Manage and grow sales across the New York and New Jersey territory by developing construction and building-products accounts, prospecting for new business, managing the full sales cycle, monitoring competitors and market trends, achieving sales and profitability targets, controlling expenses, and coordinating with internal operations. The remote role requires travel throughout the territory, including occasional overnight trips.