Teams at Culture Amp

Own end-to-end enterprise SaaS implementations across EMEA, guiding customers through onboarding, configuration, integrations, training, activation, and post-launch handoff. Manage project plans, milestones, risks, dependencies, stakeholder communication, and escalations while aligning solutions to customer goals and governance requirements. Partner with Customer Success, People Science, Support, Product, and Trainers to drive time-to-value, adoption, and customer satisfaction. Improve implementation playbooks and mentor peers. Fluency in English and German is required.

Own end-to-end implementations for enterprise customers across onboarding, configuration, data integrations, SSO/SCIM, training, and activation. Lead project planning, milestones, risks, stakeholder communication, and issue resolution while coordinating with Customer Success, People Science, Support, Product, and Trainers. Ensure timely, high-quality launches, smooth post-implementation handoffs, and customer value realization. Contribute to delivery improvements, mentor peers, and represent customer feedback. Fluency in English and German is required.

Research target accounts, create personalized outreach, contact prospects by phone, email, and social tools, qualify leads, and book meetings with Sales Executives. The role serves as the first point of contact for potential customers and requires outbound sales experience, cold-calling confidence, strong communication, storytelling, collaboration, and openness to coaching. This is a hybrid position requiring two days per week in the Richmond office.