Culture Amp Benefits Overview

Drive enterprise SaaS revenue across the DACH region by acquiring new customers and expanding existing accounts. Responsibilities include prospecting, product demonstrations, pipeline management, business case development, executive relationship building, forecasting in Salesforce, retention planning, upselling, cross-selling, and coordinating legal, security, procurement, and solution consulting stakeholders through complex sales cycles.

Own and grow enterprise customer relationships across France and CEMEA, driving product adoption, retention, customer outcomes, and complex contract renewals. Lead executive conversations, renewal negotiations, forecasting, upsell and cross-sell opportunities, and customer success planning. Mentor CSMs and Renewal Managers, improve workflows and playbooks, collaborate cross-functionally, and provide product feedback. The role requires native French and English, SaaS customer success experience, and strong knowledge of enterprise renewals and SaaS metrics.

Own a portfolio of enterprise French and CEMEA accounts, driving product adoption, retention, customer outcomes, and complex contract renewals. Build executive relationships, lead strategic customer meetings and negotiations, identify expansion opportunities, forecast renewal pipelines, and collaborate with sales, legal, finance, product, engineering, and support. Contribute to customer success best practices, renewal playbooks, workflow improvements, and team mentorship.