Teams at CSI

Develops reusable AI platform components, agent frameworks, connectors, evaluation systems, and developer workflow tools. Builds and tests LLM-enabled applications, implements LLMOps practices, monitors production services, and applies security and governance controls. Partners with software engineering teams to improve AI-assisted delivery through templates, integrations, documentation, onboarding, and technical support.

Leads the organization’s AI-assisted software delivery lifecycle, defining governance, stages, handoffs, human review checkpoints, approval gates, and standardized development configurations. Establishes AI use, data handling, auditability, risk, and compliance policies in partnership with Security, Risk, and Compliance. Tracks delivery, quality, cost, token usage, and business value metrics; reports outcomes to executives; manages exceptions and remediation; and leads continuous improvement and team development.

Manages internal, departmental, and customer-facing projects from initiation through closure. Responsibilities include planning, team coordination, stakeholder communication, risk and issue management, status reporting, budget and timeline oversight, escalation, customer feedback, and continuous improvement of project processes. The role manages multiple concurrent projects and ensures delivery on time, within scope, and on budget.