Teams at CSAA Insurance Group

The Business Solutions Analyst III collaborates with stakeholders to define and document business requirements, facilitates cross-functional collaboration, and manages requirements through the project lifecycle, including UAT testing support.

Manage TPA and client relationships for commercial claims programs, monitor SLA compliance, analyze claims KPIs and trends, drive strategic initiatives, support onboarding and governance, prepare reports for leadership, and serve as escalation point to improve operational effectiveness.

The Senior Commercial Insurance Analyst will perform complex data analysis to inform business strategy, mentor associates, and lead projects in commercial insurance.