Teams at Crystal Flash

Provide exceptional customer service via phone, email, and chat; process orders and payments; maintain accurate account records; coordinate with internal teams to resolve issues; support retention and customer outreach; follow safety and quality procedures and meet performance goals.

Design and maintain Power BI reports and data models, develop complex DAX measures, validate reporting against financial results, support pricing and margin analysis, automate reports with SSRS/Power Automate, collaborate with operations/supply chain/sales, and provide ad-hoc financial analysis for decision-making.

Manage credit and collection activities for residential home heat customers: review credit applications, monitor accounts, perform collections, maintain records, coordinate with managers and outside agencies, and support related office administration.