Crystal Cruises
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The Manager of Destination Experiences develops luxury shore excursion programs by collaborating with tour operators and vendors. Responsibilities include building relationships, product development, pricing, and ensuring guests' satisfaction through constant analysis. The role also requires coordination with marketing and supervising legal contracts and insurance for providers.
The Personal Cruise Consultant role involves generating cruise sales from past guests and new inquiries through proactive outbound calls. Candidates are expected to build relationships with luxury cruise customers, provide detailed information about products, and meet sales goals while ensuring high-quality customer service.