Teams at Crossroads Health

Use EHRs and BI tools to collect, analyze, visualize, and report quality and performance improvement data. Develop Power BI dashboards, identify trends/outliers, analyze incident reports, and support compliance reporting (Joint Commission, CARF, HIPAA, HRSA).

The Case Manager provides employment services and support to adults with mental health issues, helping them secure and maintain employment while teaching coping skills and collaborating with community employers.

Provide clinical and administrative supervision for outpatient staff, oversee case management and program performance, deliver trauma-informed individual and family services, support staff development, and ensure client engagement and service targets are met.