Teams at Cross Insurance

Service and sell personal lines insurance policies, maintain strong relationships with clients and company personnel, manage an assigned book of business, ensure policy accuracy and payments, follow agency procedures/workflows using AMS360 and PL Rater, meet annual sales goals, and maintain a Property & Casualty license and continuing education.

Serve as the branch office front desk and administrative hub: greet visitors, manage calls, handle mail, support policy/billing tasks, process basic AP/AR paperwork, maintain supplies and common areas, set up new hire workspaces, assist events and managers with administrative support.

Provide client service and account management for personal insurance accounts: review coverage, prepare quotes and applications, maintain agency system data, handle transactions and premium collections, develop client relationships and generate new business from existing accounts and leads.