Teams at Cross Insurance

Develops and grows commercial insurance business by prospecting, analyzing client exposures, recommending coverage, closing sales, and retaining accounts. The producer inherits an established middle-market book while building new business. Responsibilities include sales planning, client and carrier relationship management, renewals, policy and premium coordination, CRM documentation, and compliance with underwriting procedures. The role also requires ongoing professional development and collaboration with commercial lines teams.

Service new and renewal commercial insurance policies, answer coverage and documentation questions, coordinate with underwriters, prepare quotes, binders, renewals, and proposals, facilitate audit disputes, pursue premium payments, and support account growth. Build relationships with commercial clients and insurance professionals, provide coverage analysis and technical guidance, visit clients as needed, assist Account Executives, and maintain required insurance licensing and continuing education.

Provides administrative support to commercial insurance Producers and Account Managers. Duties include auditing transactions, processing download reports, invoicing, managing mail and claims acknowledgements, reviewing new business files, maintaining workflow accuracy, scanning files into AMS360, and organizing priorities. Requires working knowledge of AMS360 and Microsoft Office applications.