Jobs at Cronometer Software Inc.

Develop backend services, scalable data pipelines, APIs, and data platforms that transform nutrition data into insights. Productionize machine learning models, support recommendations and analytics, improve data quality and observability on AWS, and prototype LLM-powered tools. The role partners with engineering, data science, and product teams while independently delivering high-quality software frequently to production.

Support product discovery, requirements definition, feature coordination, launches, and post-release learning. The Associate Product Manager will work with Engineering, Design, QA, Marketing, and Customer Support to improve Cronometer’s digital products. Responsibilities include interviewing users, analyzing feedback and basic metrics, documenting requirements and acceptance criteria, coordinating scoped improvements, communicating blockers, and recommending follow-up actions based on results.

Manage Cronometer’s online community presence across social channels, online communities, and app review platforms. Respond to questions and feedback, maintain the brand voice, publish approved content, support the social calendar, monitor trends and sentiment, and identify engagement opportunities. The coordinator will also share recurring community insights, feature requests, risks, and content ideas with Marketing, Product, Support, and other internal teams.

Provide friendly email support through Zendesk, investigate and document user issues, reproduce bugs, monitor feedback, maintain help content, and identify recurring product pain points. The role requires clear written communication, thoughtful problem-solving, collaboration, attention to detail, and willingness to learn nutrition concepts, product workflows, and support tools while working in person in Revelstoke, BC.