Crisis24
Crisis24 Benefits Overview
Compensation + Benefits
Offers 401(K)
Offers life insurance
Offers occupational accident insurance
Offers disability insurance
Offers supplemental life insurance
Offers accidental death & dismemberment insurance
Offers dental insurance
Offers health insurance
Offers Flexible Spending Account (FSA)
Offers vision insurance
Offers generous parental leave
Offers performance bonuses
Company Culture
Provides commuter benefits
Provides a mobile phone discount
Offers a remote work program
Career Growth + Development
Provides customized development tracks
Job training & conferences
Work-Life Balance + Wellbeing
Offers generous PTO
Provides paid sick days
Provides military leave
Provides paid holidays
Provides bereavement leave
Offers unpaid extended leave
Offers gym membership
Recently posted jobs
Security
Handles inbound and outbound calls, emails, case intake, triage, and customer or stakeholder inquiries for global medical and security assistance services. Opens, manages, documents, and closes cases; coordinates with medical, security, claims, and other teams; manages billing and travel assistance queries; prepares reports; follows client procedures and service-level agreements; and reports information security concerns. The role requires empathy, professionalism, multitasking, and rotating hybrid shifts.
Security
Owns enterprise customers’ first 90 days, leading discovery, solution design, SaaS platform implementation, professional services delivery, training, project management, and transition to Account Management. Manages scope, timelines, budgets, risks, and stakeholder communication across multiple regional projects. Partners with Sales, Product, Engineering, and Support to resolve issues and improve customer outcomes. Requires professional fluency in English and German.
Security
Coordinates RFP and proposal development, including research, writing, editing, presentations, and cross-functional deliverables. Develops and standardizes GSOC training curricula, calendars, and scenario-based training for in-person and virtual audiences. Facilitates training, reports stakeholder metrics, supports procedural implementation, and assists with business development and marketing activities. Requires strong communication, organization, presentation, analytical, and multitasking skills, plus flexibility for 12-hour shifts and occasional off-hours events.
