Teams at CredPal

Drive sales of wealth and investment products through outbound calls, digital channels, referrals, and campaigns. Convert and onboard prospective investors, reactivate churned customers, manage investor relationships, achieve mobilisation and revenue targets, support renewals and retention, maintain CRM records, handle objections, and ensure compliant communication of financial products.

Leads credit strategy, underwriting, portfolio performance, risk appetite, pricing, and lending governance across consumer and business products. Owns portfolio growth, profitability, credit quality, monitoring, stress testing, fraud controls, collections partnerships, regulatory compliance, and executive reporting. Builds and develops credit, underwriting, portfolio management, and analytics teams while using data, scoring models, automation, and decision technology to support responsible lending growth.

Owns consumer and business credit portfolio performance, underwriting strategy, risk segmentation, fraud controls, delinquency management, policy governance, exposure monitoring, reporting, and stress testing. The role uses portfolio analytics to optimize approval quality, reduce losses, and support sustainable lending growth while collaborating with Product, Data, Engineering, Finance, Collections, Compliance, and Sales.