Teams at Credit Union of Colorado

Leads payment product management and operational delivery across ACH, wires, checks, ATMs, bill pay, Zelle, remote deposit capture, and instant payments. Oversees product lifecycle, vendor performance, operational KPIs, compliance, audit readiness, issue remediation, and change management. Manages the Payment Services Supervisor and Product Managers while partnering with technology, risk, finance, accounting, and operations teams to deliver secure, efficient, compliant, and member-focused payment services.

Leads the credit union’s digital channel strategy, banking platforms, vendor relationships, and member-facing technology experience. Oversees product roadmaps, platform reliability, usability, analytics, self-service automation, AI and personalization initiatives. Manages the Digital Services team, budget, regulatory and security partnerships, and cross-functional prioritization. Uses engagement metrics and user research to improve digital banking experiences, adoption, operational efficiency, and investment returns.

The Chief Lending Officer provides executive leadership for all lending functions, including consumer, mortgage, indirect, home equity, business lending, collections, and lending operations. The role develops lending strategy, manages portfolio growth and profitability, oversees credit risk and regulatory compliance, leads digital lending innovation, reports to the board and regulators, and develops lending leadership talent.