Teams at Credible

Respond to high-volume customer inquiries by phone, live chat, and email; provide product guidance and technical support across financial offerings. Conduct outbound calls, identify customer needs, troubleshoot issues, recognize experience trends, share insights with leadership, and support teammates. The role requires strong communication, empathy, problem-solving, basic software proficiency, and ideally CRM experience.

Contractor Product Manager responsible for owning front-end lending marketplace features end-to-end: define requirements, prioritize roadmap, collaborate with design/engineering/data, run analysis and A/B tests, prototype, and ensure compliant execution in a regulated lending environment.

Oversee financial reporting cycles, ensuring compliance with GAAP, improve accounting processes, manage audits, and complete regulatory filings.