CreativeX Benefits Overview

Own media relations, executive positioning, reactive communications, brand campaigns, category narrative, and brand-health measurement for an AI-first B2B marketing technology company. Build relationships with reporters, secure speaking and media opportunities, prepare executives, manage agencies and vendors, draft press materials and statements, and evaluate coverage, sentiment, share of voice, and branded search. The role requires strong enterprise B2B communications judgment, fast writing, and hands-on campaign execution.

Own CreativeX’s editorial voice and flagship content for CMO and senior marketing audiences. Write original thought leadership, reports, essays, and executive content; develop defensible perspectives on AI, creative effectiveness, governance, and marketing economics; transform proprietary data into research narratives; edit and maintain quality standards; and manage content intake, prioritization, and external writing resources.

Provides day-to-day technical support to SaaS users through email and chat, resolves product queries, triages bugs, escalates technical issues, and communicates high-priority concerns. The role owns platform expertise, surfaces customer feedback, collaborates with Product Ops, Engineering, and Client Success, improves documentation and support processes, and helps develop AI-enabled workflows and user education.