Teams at Creative Force

Build and maintain financial models, forecasts, reports, and a three-year long-range planning model covering revenue, P&L, cash, and KPIs. Conduct variance analysis, investigate business drivers, identify risks and opportunities, and provide recommendations to leadership and private equity stakeholders. Own the Abacum FP&A platform, map source data, maintain calculation logic, improve processes, and collaborate with cross-functional teams in a hybrid environment.

Design, build, deploy, and optimize scalable, highly available agentic AI systems for a SaaS content-production platform. Integrate AI models into production, monitor performance, reduce cost, mentor junior engineers, and communicate progress to stakeholders.

Provides first-line customer support through chat for product and technical questions, creates and maintains technical Help Centre content, and collaborates with Onboarding and Customer Success teams during implementation and adoption. The role requires clear writing, customer education, proactive communication, autonomy, and relationship-building while supporting international customers and operations from Vietnam during ICT hours.