Teams at CRC Insurance Services

Provides administrative and clerical support for a department or business unit. Responsibilities include managing calendars, scheduling meetings and travel, preparing records and correspondence, responding to inquiries, maintaining filing systems, entering data, supporting events, and ordering office supplies.

Coordinates the intake, review, and setup of residential and commercial title insurance orders. Reviews contracts, loan documents, and property information; identifies discrepancies; enters accurate data into the title production system; organizes supporting documents; and communicates with clients and internal teams to resolve missing or conflicting information. Monitors order pipelines, prioritizes requests, and escalates urgent or complex issues while maintaining accuracy and timely processing.

Supervise daily claims operations, manage workflow and performance, review complex claims, resolve escalated customer issues, coach claims representatives, monitor KPIs, ensure regulatory and audit compliance, and implement process improvements. The role requires strong claims expertise, team leadership, customer conflict resolution, data reporting, and knowledge of insurance regulations and claims systems.