Teams at Crawford & Company

Provide technical guidance and referrals on subsidence claims, coach and develop Subsidence Advisers, troubleshoot claim processes, drive cost control and customer satisfaction, collaborate with operations and supply chain, and undertake a small caseload to maintain technical currency.

Review medical records and apply established utilization review criteria to determine medical necessity. Document case findings, collaborate with peer physicians, follow SOPs and turnaround times, manage caseloads, maintain confidentiality, and support business process requirements.

Lead risk and internal control initiatives, partner with auditors, enhance financial reporting integrity, drive process improvements, and perform audits.