Teams at Crawford & Company

Conduct property visits and virtual assessments for domestic and commercial subsidence claims. Survey buildings, investigate damage, diagnose movement causes, prepare technical and insurance reports, recommend repairs, and support claim settlements. Development Consultants receive training in construction, defects diagnosis, insurance liability, and claims assessment, with mentoring and funding toward Chartered and insurance qualifications. The role is home-based, requires nationwide UK travel, occasional overnight stays, and a full UK driving licence.

Handles large, complex insurance claims across casualty, professional liability, medical malpractice, construction liability, and cyber lines. Manages litigation files, directs defense and coverage counsel, evaluates coverage and liability, develops reserves and settlement strategies, oversees legal spend, prepares coverage correspondence, supports examiners, and maintains compliance with client, regulatory, and Lloyd’s market requirements.

Directs catastrophe desk claims operations across multiple groups or locations, overseeing adjuster staffing, deployment, licensing, quality assurance, expenses, customer service, and client satisfaction. Provides technical expertise and leadership to claims managers and adjusters, makes critical claims decisions under tight deadlines, manages operational efficiency and profitability, and collaborates with senior stakeholders and insurance carriers. Requires extensive property claims experience, leadership of large operations, and expertise with Guidewire and Xactware.