CPI Security Systems

HQ
Charlotte
Total Offices: 13
653 Total Employees
Year Founded: 1991
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CPI Security Systems Benefits Overview

Compensation + BenefitsWork-Life Balance + WellbeingCareer Growth + DevelopmentCompany Culture

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers supplemental life insurance

Offers disability insurance

Offers charitable contribution matching

Offers accidental death & dismemberment insurance

Offers dental insurance

Offers health insurance

Offers dependent care

Offers Flexible Spending Account (FSA)

Offers vision insurance

Provides family medical leave

Offers generous parental leave

Offers performance bonuses

Offers employee discounts

Provides a company car

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers gym membership

Offers an Employee Assistance Program (EAP)

Offers generous PTO

Provides paid holidays

Provides bereavement leave

Offers unpaid extended leave

Offers paid volunteer time

Provides paid sick days

Provides military leave

Career Growth + Development

Provides customized development tracks

Job training & conferences

Provides tuition assistance

Company Culture

Provides free snacks and drinks

Offers legal assistance

Provides a mobile phone discount

Recently posted jobs

See all jobs at CPI Security Systems
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CPI Security Systems

Customer Success Representative

5 Days AgoSaved
In-Office
Charlotte, NC, USA
Security
Manage customer communications between sale and activation, including onboarding, underwriting requirements, monitoring-data verification, installation scheduling, billing accuracy, and issue resolution. Coordinate with sales, field operations, and underwriting teams while providing accurate product, pricing, promotion, and discount information. Conduct inbound and outbound calls, address customer concerns, and ensure timely installation approvals and customer satisfaction.
CPI Security Systems Logo
CPI Security Systems

Customer Retention Specialist

11 Days AgoSaved
In-Office
Charlotte, NC, USA
Security
Retain customers considering cancellation by resolving disputes, troubleshooting security and automation services, addressing concerns, and presenting solutions. Build long-term customer relationships, promote CPI’s value, achieve retention targets, and deliver empathetic service. The role requires flexible scheduling, including weekends, and may involve upselling and closing opportunities.
CPI Security Systems Logo
CPI Security Systems

Lead Qualification Rep

13 Days AgoSaved
In-Office
Charlotte, NC, USA
Security
Responds to inbound inquiries through phone, web, and live chat; engages and qualifies prospects, gathers accurate information, and transfers qualified opportunities to the appropriate sales team. The role also ensures compliant contact practices, follows lead-handling processes, and delivers professional customer care in a fast-paced environment.
see all jobs at CPI Security Systems