Teams at Cozen O'Connor

Leads ServiceNow workflow development, building scoped applications, portals, ITSM processes, integrations, and automation. Partners with business users to gather requirements, estimate work, deliver releases, troubleshoot production issues, and maintain governance. Also develops solutions using Microsoft Power Platform and .NET/C#. Provides technical leadership, code reviews, mentoring, platform roadmaps, security administration, documentation, and support across no-code, low-code, and pro-code environments.

Administer employee leave programs, including FMLA, ADA, PWFA, and state and local leave laws. Process leave requests, evaluate eligibility, approve or deny requests, maintain records, communicate with employees and managers, provide policy training, and monitor regulatory changes. The role requires strong judgment, communication, confidentiality, and customer service skills.

Administers FMLA, ADA, PWFA, and state and local leave programs; processes requests, evaluates eligibility, maintains records, communicates with employees and managers, and provides training. Configures leave systems, validates plans and workflows, performs testing, troubleshoots issues, supports data integrations, and assists with client implementations and technical onboarding.