Teams at Covius

Prepare and deliver accurate customer invoices, process payments, reconcile client accounts, resolve billing disputes, communicate with internal/external stakeholders, support automation testing, and perform related billing duties.

Lead and develop a team supporting corporate applications, oversee maintenance and enhancements, manage projects and escalations, drive automation and process improvements, report metrics, collaborate cross-functionally, coach and grow staff, and support change management and adoption.

Manage daily production for a client-facing document review line of business, ensuring SLAs and quality targets are met. Serve as primary client contact for inquiries and escalations, hire/train/coach staff, monitor KPIs and production reports, identify process improvements, coordinate with HR and cross-functional leaders, and maintain strict confidentiality of financial data.