Teams at CoVet

Product Designer responsible for maintaining and evolving the design system, reviewing UI implementations, improving user experiences, and translating customer feedback into product enhancements. The role partners closely with Product and Engineering to deliver polished, accessible, and consistent features in a fast-paced SaaS environment.

Manage customer onboarding, training, adoption, health monitoring, issue resolution, and expansion opportunities for veterinary-industry clients. Build trusted relationships, identify at-risk accounts, recommend product improvements, collaborate with internal teams, and advocate for customer needs. Develop case studies and testimonials while helping customers maximize the value of CoVet’s AI-powered solutions.

Analyze and consolidate data from multiple systems, build scalable dashboards and executive reporting, define standardized metrics, ensure data quality, and translate complex datasets into actionable business insights. Partner cross-functionally with Sales, Marketing, Customer Success, Product, Finance, Operations, and Data Engineering to support decision-making and improve reporting processes.