Teams at Coveo

Develop and improve deployment pipelines, internal developer tools, automation, and platform systems. Collaborate with infrastructure and development teams, troubleshoot issues, support migrations, conduct deployment-focused proofs of concept, and strengthen release security and reliability. Contribute to code reviews, technical discussions, backlog tasks, and continuous improvements while taking ownership of assigned deliverables.

Leads high-impact technical customer programs across North America, guiding enterprise SaaS customers through onboarding, enablement, health checks, optimization, and strategic adoption. Uses product telemetry and customer data to identify opportunities, recommend solutions, and improve measurable outcomes. Partners with internal teams to resolve complex challenges, facilitates strategic customer discussions, and scales expertise through webinars, office hours, and community resources.

Build rapid prototypes and technical proofs for customer use cases, translating business and architectural requirements into scalable, testable solutions. Validate feasibility and performance through experimentation, iterate toward production readiness, collaborate with technical customer-facing teams, and create reusable solution patterns that inform product evolution.