Teams at Covenant House International

Lead and manage complex, multi-stakeholder strategic initiatives and The Journey Home implementation. Create and maintain project plans, Smartsheet systems, dashboards, and executive reports. Track progress, risks, and dependencies; facilitate meetings; coordinate cross-site implementation; support continuous improvement and cross-site learning; and communicate status to senior leadership and site partners.

Lead technical data integration work into the EveryAction CRM: build and maintain API connections, map and migrate data, manage flat-file imports, optimize integrations, support site conversions, and maintain import templates to ensure data integrity and operational efficiency.

Provide bilingual (English/Spanish) support and administration for the ETO case management database across Covenant House sites. Troubleshoot, maintain data integrity, support user access/configuration, document data definitions, produce reports, and lead bilingual training and translations. Monitor performance, create shared learning tools, and assist sites to improve data quality and usage to drive program outcomes.