Teams at Cotton On Group

Provide excellent customer service as a Typo brand ambassador, maintain store presentation through merchandising and replenishment, and work with the team to achieve sales targets and create enjoyable shopping experiences.

Develop and deliver engaging brand activations, events and retail experiences from concept to execution. Manage multiple projects, stakeholders and external partners, balance creativity with budgets and operational requirements, and continuously improve customer experience to drive commercial outcomes.

Turn customer voice and behavioral data into actionable insights through qualitative and quantitative research, SQL-based analysis, GA4 and survey tools. Identify trends, segments and growth opportunities, evaluate initiatives, deliver clear data visualisations and storytelling, and ensure governance, privacy and security compliance while collaborating with stakeholders.