Teams at Costa Coffee

Leads Costa Coffee’s future innovation pipeline by scouting emerging ingredients, equipment, processes, technologies, and consumer opportunities. Builds technology and capability roadmaps aligned with three- to five-year growth ambitions, develops partnerships with suppliers, universities, startups, and Coca-Cola teams, and coordinates cross-functional delivery across R&D, Commercial, Procurement, and Supply Chain. Converts early-stage concepts into scalable innovations and commercial opportunities.

Owns end-to-end people analytics and Power BI reporting, including semantic models, DAX, Power Query, workforce insights, executive reporting, regulatory submissions, and predictive analytics. The role improves automation, data quality, governance, and standardization while translating workforce data into actionable recommendations. It also coaches analysts and contributes to the Analytics Centre of Excellence.

Own and improve Power BI reporting for supply chain and procurement. Analyze supplier performance, costs, service, inventory, demand, and operational efficiency. Build semantic models, DAX measures, datasets, and consistent KPIs. Investigate trends and root causes, recommend actions, improve data quality and automation, and support reporting adoption across technical and non-technical stakeholders.