Teams at CorVel Corporation

Manage lower-level, non-complex New York workers' compensation claims within delegated authority: confirm coverage, determine compensability, set reserves, authorize payments, communicate with stakeholders, and assist senior claims professionals on complex matters.

Verify provider, patient, and client information and requested documentation for claims audits (itemized bills, medical records, UB04/HCFA). Ensure data accuracy, maintain production and quality standards, protect PHI/PII, perform outbound calls, forward misdirected requests, and communicate issues to leadership.

Designs and delivers classroom, virtual, and field training; develops curricula, SOPs, job aids, and train-the-trainer programs; administers LMS; monitors onboarding and competency; measures learning outcomes; maintains version-controlled training documentation and aligns content with business processes.