Teams at Cornell University

Provides technical leadership for a college IT support team, supervising student employees, managing ticket queues, leading client-services projects, and coordinating cross-functional initiatives. Delivers advanced desktop support for PC and Mac environments, maintains hardware and peripherals, supports business systems, and troubleshoots complex user issues. Manages Apple device deployments across macOS and iOS, maintains configuration documentation, provides limited server support, develops user training, and helps ensure reliable, secure technology services.

Provides high-level administrative and operational support to two Associate Vice Presidents. Responsibilities include complex calendar and travel coordination, meeting preparation, communications, project and deadline tracking, policy documentation, budget administration, confidential information handling, and cross-functional coordination across university colleges and units.

Manages electronic resource licensing, acquisitions, vendor relationships, access troubleshooting, and library workflows. Collaborates across the library to improve stewardship of scholarly collections, develops expertise in emerging standards and technologies, and contributes to scholarship, service, and professional engagement. This early-career role supports the Cornell community through effective electronic resource access and service-oriented problem solving.