Teams at Cornell University

Manage day-to-day health and continuous improvement of Cornell's enterprise Salesforce ecosystem. Lead a team supporting multiple Salesforce orgs and Marketing Cloud, oversee sprint planning, production support, integrations, data integrity, security, compliance (FERPA/HIPAA), and platform enhancements. Drive operational best practices, service delivery, stakeholder collaboration, and Agile change management to align platform capabilities with institutional priorities.

Develop, maintain, and support enterprise integrations using Boomi. Design, build, test, and deploy integrations between systems (PeopleSoft, Workday, Salesforce). Troubleshoot issues, implement APIs (SOAP/REST), work with JSON/XML and SQL, and collaborate with stakeholders to translate requirements and ensure integration reliability and performance.

Provide high-level administrative support to the Associate Dean and Director of Development, including complex calendaring, meeting and event coordination, travel logistics, budget and expense monitoring, data/report generation, correspondence, and stakeholder communications. Maintain tracking systems and provide primary administrative contact for alumni, donors, and advisory council activities while supporting the Arts & Sciences AA&D team and college initiatives.