Jobs at Copyright Clearance Center

Supports workforce planning, operating expense analysis, budgeting, forecasting, and financial modeling. The role reconciles workforce data, analyzes actuals against plans and benchmarks, provides financial insights to leadership, and maintains planning models, templates, reports, and dashboards. It also supports executive stakeholders, presents business results, improves financial processes, and automates reporting through Excel and business intelligence tools.

Owns the full software product lifecycle, including market research, customer discovery, solution definition, roadmap management, feature delivery, release support, and product metrics. The role collaborates with developers, analysts, QA, sales, marketing, clients, and industry stakeholders. It also contributes to product management practice improvements, recruitment, and responsible AI adoption.

Manages and grows strategic publishing-industry accounts, driving client engagement, product enrollment, revenue, renewals, and new sales opportunities. Builds executive relationships, conducts strategic alignment meetings, identifies rightsholder needs, promotes scholarly communications and AI solutions, and coordinates internal teams to improve client outcomes and operational efficiency. Requires extensive account management experience, publishing rights and licensing expertise, strong communication skills, and travel for meetings and events.

Develop and maintain enterprise web and server applications using Java, Spring, PostgreSQL, REST or GraphQL, and distributed application technologies. Responsibilities include architecture and solution design, full software lifecycle development, code reviews, testing, documentation, CI/CD pipelines, troubleshooting, and production support. The engineer will contribute to standards, mentor junior staff, collaborate cross-functionally, and provide technical guidance on software quality, security, performance, and best practices.

Associate Product Manager responsible for product research, roadmap development, requirements gathering, user stories, wireframes, stakeholder collaboration, and SAFe Agile product delivery. The role serves as Product Owner, coordinates with engineering and cross-functional teams, supports market research and discovery sessions, and helps define scalable solutions for software products.

Analyzes finance business processes and workflows, gathers and documents requirements, identifies automation opportunities, evaluates solutions, tests system changes, and partners with finance, engineering, and product teams to improve efficiency. The role also creates project plans and system design documents while ensuring finance needs are accurately translated into technology solutions.

Manages corporate client relationships, renewals, upsells, retention, and account growth. Develops renewal strategies, identifies revenue opportunities, resolves escalated client issues, advocates for customer needs internally, analyzes business problems, and provides occasional client training. Requires strong B2B account management, sales, communication, presentation, negotiation, and relationship-building skills.