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Copyright Clearance Center
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The Systems Administrator will support production and non-production systems, administer online environments, manage infrastructure, and participate in systems administration activities. Responsibilities include performance monitoring, troubleshooting, user account management, software deployments, and system monitoring. Must be on call during non-business hours on a rotational basis.
Seeking a talented Desktop Engineer with 3+ years of experience in building custom Windows OS images, packaging business line applications, and enterprise rollout of updates using MDT/SCCM, Microsoft Azure, and Jamf. Must be able to access headquarters in Danvers, MA within 30-40 minutes for emergencies. Responsibilities include managing enterprise images, supporting endpoint technologies, deploying updates, conducting root cause analysis, and creating technical documentation.
Customer Account Specialist supporting publisher and academic customers through email, phone, and chat. Utilizing strong communication skills to respond to inquiries and support technology applications. Remote position with working hours in ET, CT, and MT time zones. Requires customer-facing work experience and technical knowledge.
The Client Engagement Manager is responsible for maintaining and expanding relationships with corporate clients, developing new growth opportunities, maximizing account growth, and ensuring high client satisfaction. This role involves managing client accounts, advocating for customers, training client staff, and supporting product enhancements.
Lead business and enterprise technology projects, facilitate teams, support new product concepts, and ensure compliance with standards. Oversee project objectives, compliance control, and continuous improvement.