Teams at Copart

Processes and resolves vehicle title issues, including ownership documents, odometer discrepancies, powers of attorney, and state transfer requirements. The role applies DMV regulations, analyzes documentation, coordinates with field operations, processes aged inventory, and performs administrative duties such as data entry, reporting, follow-ups, and word processing. Strong customer service, communication, organization, decision-making, and computer skills are required.

Supervises office staff, assigns and prioritizes workloads, conducts operational audits, enforces company procedures, resolves employee and customer issues, manages supplies, trains employees, handles cash and bank deposits, maintains confidentiality, and responds to alarms. The role requires customer service, administrative, communication, organizational, math, typing, and basic office technology skills, along with a valid driver's license.

Provides customer service to internal and external customers, primarily coordinating vehicle releases from body shops, residences, and other locations. Answers and places calls, resolves customer issues, follows up professionally, and may support chat and email channels. Performs office support duties while maintaining accurate records, multitasking, and using company resources to meet customer needs.